Case study 001 · Seattle, WA
$101,186 we were leaving on the table. Every tour booked by the agent.
1712 Studios is our venue: a 6,000 square foot industrial event space in Seattle's SODO district, and the first place KAIBAever worked a shift. Here is what happened when we stopped answering leads ourselves and let the agent run the front desk — six figures of event pipeline, generated by a hire that costs $199 a month.
The front space at 1712 Studios · 1712 1st Ave S, Seattle
And empty, ready for the next one.
6,000
sq ft of warehouse
50–400
guests, three layouts
2 AM
events run late
3
channels, one agent
The setup
One agent on website chat, Instagram DMs, and texts.
We were losing leads the way every venue does: DMs during dinner, website inquiries at midnight, texts during load-out, and follow-ups that died under whatever event was happening that weekend. So we put an AI booking manager on all three channels, wired into our real calendar and our real pricing. She answers in seconds, qualifies the lead, and books the tour. We jump into a thread when we want to, and she goes quiet until we hand it back.
The numbers
The extra $101,186 KAIBA generated.
To be clear about what this is: not 1712's revenue. Our recurring events, classes, and studio rentals are separate streams that never touch this funnel. These numbers are only what KAIBAadded — inquiries that used to hit a closed inbox, turned into booked tours and signed events. Pulled from our CRM pipeline, July 2026.
$66,685
36 events completed from KAIBA's tours
$34,501
20 more confirmed, upcoming
$101,186
pipeline KAIBA generated
2,900+
conversations KAIBA handled
Stage totals from the venue's live pipeline (“Event Completed” and “Event Confirmed”), the one funnel KAIBA answers end to end. Tours booked by KAIBA; events closed by our team. Before KAIBA, 43% of these inquiries arrived after hours to a closed inbox — this is the revenue that used to slip away, captured by a $199-a-month hire. Pulled from the CRM July 2026; not projections.
How the numbers reconcile
- 238 tours = every tour appointment on our calendar, June 2025–July 2026 (197 confirmed, 41 later cancelled — a booked tour that cancels was still booked, so we count it and say so).
- 56 events = 36 completed ($66,685) + 20 confirmed upcoming ($34,501). That's a 24% tour-to-event close — and that close is us, not the AI. The agent fills the calendar; the humans sign the contracts. We'd rather tell you that than imply otherwise.
- 2,929 conversations are on record since March 2025; the night-shift report analyzes the 1,853 on message channels — emails excluded on purpose, so a newsletter blast couldn't inflate the histogram.
- Two date windows, two datasets: conversation logs start March 2025; the tour calendar starts June 2025. Every figure re-pulled July 2026; never estimated, never rounded up.
Four receipts from the logs
ANSWERED IN 59s
WEDDING, SEATING CHART QUESTIONS
EVENT CONFIRMED, $3,800 ✓
ANSWERED IN 5s
FULL-DAY EVENT INQUIRY
TOUR, TUE 12:00 PM ✓
ANSWERED IN 56s
SURPRISE PARTY
TOUR, TUE 3:00 PM ✓
ANSWERED IN 22s
PARKING QUESTION, MID-TOUR
TOURED THAT EVENING ✓
The owners, on the record
“KAIBA changed how the studio runs. Our studio manager used to spend half her day chasing DMs and texts. Now that time goes to our clients, walking tours, planning their events, making sure event day goes right.
And this is new revenue. These were people reaching out after hours who never got an answer before. That money used to slip away. Now it's on the calendar.”Armando Garzon · Co-founder & co-owner, 1712 Studios
See the space and the events
@1712studios
The DMs on that account are answered by the agent. Send one and time it.
1712 is case study 001. Yours could be 002.
Build your own booking manager free, test her on your real facts, and pay nothing until you turn her on for customers. If she doesn't book you a tour in your first 30 days live, you get your money back.
● Running live at 1712 Studios · Seattle